The Service Department is responsible for Routine Preventative Maintenance, Breakdown Response and Repairs. Our competent field staff drives modern vehicles, is well presented in Company uniform and carries identification at all

times. Appropriate Personal Protective Equipment is utilized and a Job Safety Analysis is undertaken for each and every job.

Cool Tech Enterprises & Services places a high priority on prompt breakdown attendance in the event of any plant failure. We have a sophisticated job allocation system which takes into account the client. Business, availability of the regular technician, work location, job difficulty and urgency. With immediate response to critical areas being a priority. The daily climatic conditions are an influence, however contract clients are always given priority

We also offer a genuine 24-hour emergency breakdown service, covering every day of the year.

Cool Tech Enterprises & Services undertakes regular training and monitor. Our staff has regular toolbox, safety and product training sessions, and a number of our field technicians are undertaking an Advanced Diploma of Engineering, Refrigeration. In addition, all of our technicians have undertaken the mandatory .Rescue and Resuscitation Training. And every two years complete Fire Safety Training